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2012 Education Catalog Your guide to the AV industrys most comprehensive program of quality training and professional development.

InfoComm Contacts InfoComm International Headquarters 11242 Waples Mill Road, Suite 200, Fairfax, VA 22030 1.703.273.7200 or 1.800.659.7469 European Membership Office Ground Floor, Suite F, Breakspear Park, Breakspear Way, Hemel Hempstead Hertfordshire, HP2 4TZ, United Kingdom 44 0 1442 345100 ukirelandinfocomm.org InfoComm EducationRelated Contacts Education supportinfocommacademy.org Certification certificationinfocomm.org Standards standardsinfocomm.org Membership membershipinfocomm.org Gove

Welcome to InfoComm University Change is something that those of us in the AV industry know well. As innovative thinkers who believe in the power of communication to affect the human experience, we can thrive during times of change. Youre in good hands for the future. InfoComm is ready to guide you into the new era of business models and emerging technology, ready to show you how to transform challenges into opportunities. Just as the industry is changing, so are InfoComms education programs. Ou

Table of Contents In the Spotlight .......................................................1 Coming Soon .........................................................2 How to Prepare for Certification Exams .................3 Find What You Need How to Use This Catalog .....5 Contract Training ...................................................7 General Knowledge .................................... 9 GEN101 Quick Start to the AV Industry Online ..................................................10 GE

Table of Contents Technology Manager Track .......................................28 DES210 Elements of AV Design ........................................................................29 Project Manager Track ..............................................30 GEN105 Project Management for AV Online .....................................................13 PMA211 Project Management for AV ...............................................................31 PME311 Selling and Managing AV Projects ...

In the Spotlight 4 Reasons CTS Means Business 37 of AV professionals report seeing CTS in job specs. 80 of architects recognize the CTS credential. 800 CTS lookups take place every month. 15 savings or more in professional liability insurance for companies with CTS holders. Raising the Bar With Standards InfoComm University courses are continually updated to align with the latest ANSIapprovedInfoComm International standards. Turn to page 43 for more about the AV industrys standards and how the

Coming Soon Even Better Learning Soon, InfoComm University will unveil a new learning management system an improved interface for your learning online, virtual and onsite. With easiertonavigate courses and transcripts, individuals and companies will benefit from these upgrades. The IT Factor Are you ready to incorporate unified communications and presence technologies into your systems Can you specify Quality of Service QoS and latency requirements Which parts of your AV projects can yo

NOLOG Y T CER IFIED How to Prepare for Certification Exams TE CH Y NOLOG SP E R A L Make CTS Your Destination T T CER IFIED How to Prep for Your General CTS Exam Take the free, 50question practice test to assess the areas where you will need to focus your studies, at infocomm.orgcts. Learn best through collaborating with instructors and peers This is the mosttraveled path to the CTS a combination of refresher material to review on your own and live, virtual instruction. Plus, youl

How to Prepare for Certification Exams How to Prep for Your CTSDesign CTSD Exam If youve already earned your CTS and have two years of experience in design, then youre eligible to sit for the CTSD exam. Many designers prepare for their CTSD by taking the following three handson, onsite courses, or, if youre an experienced designer, you might skip right to CTSD Prep to ease your test worries. How to Prep for Your CTSInstallation CTSI Exam If youve earned your CTS and have two years of audiovisu

Find What You Need How to Use This Catalog We specialize in audiovisual education. Whether you are new to the industry or have many years of experience, we have a course for you. Our reputation for quality is based on correct, current and concise audiovisual content developed by experts in the industry. Please take time to review this catalog and call us to help select a course for you. Detailed descriptions of all courses are found at infocomm.orgeducation. Vertically, the educational material

Find What You Need How to Use This Catalog Online, Onsite or in a Virtual Classroom You can take classes in many locations throughout the world or from the comfort of your own home or office. Look for these icons in the catalog Onsite course These are traditional classroom courses where youll experience interactive, handson learning in a classroom full of your peers led by an instructor. Online course When you take an online course, you study whenever, wherever you want. All the learning take

Contract Training Professional Development Takeout InfoComm University is the leader in AV education and training and we want to share that spotlight with your organization. Well bring our courses right to your company with contract training. Here are 4 reasons to bring contract training to your company Benefit from the expert instruction of InfoComm University staff instructors. Tailor the content to your needs. Arrange for dates that are convenient for you. Reduce the cost of training

Contract Training Three Ways to Bring Training to You Invite an InfoComm University staff instructor to your next event. Bring a University staff instructor to train all of your entrylevel employees at one time. Here Are Just Some of the Organizations That Benefit From Contract Training Xerox Audio Visual Solutions IATSE PSAV SunLife House of Commons, Canada AVitecture Is your organization too small to do this on your own Team up with another organization in your area. Its a very co

General Knowledge Courses Designed for new AV professionals and AV pros who want deeper technical knowledge, InfoComm Universitys general knowledge courses examine the core of the industry.

General Knowledge Courses GEN101 Quick Start to the AV Industry Online FREE New to the AV industry Quick Start to the AV Industry Online uses online lessons, videos and instant feedback assessments to show you how the industry works. Youll learn about AV organizations, jobs and technology. InfoComm wants you to have a successful career in AV. Quick Start will help you explore the AV industry and plan your career path. Certification Renewal Units This course does not provide RUs. Prerequisites

General Knowledge Courses GEN102, GEN109 and GEN111 Essentials of AV Technology Essentials of AV Technology is a comprehensive, introductory overview of science and technology for audio, visual and audiovisual systems integration. Section tests help you confirm your understanding of essential AV technology. Certification Renewal Units GEN102 Online CTS 25 CTSD 25 CTSI 25 Max 25 GEN109 Virtual CTS 24 CTSD 24 CTSI 24 Max 24 GEN111 Classroom CTS 24 CTSD 24 CTSI 24 Max 24 Who Should Take This Cl

General Knowledge Courses GEN104 AV Math Online AV Math Online is designed to help students develop mathematical proficiency in common AV calculations. This course blends online lessons with short howto videos and provides a downloadable workbook with AV math practice problems. It also includes section tests that can be sent to a supervisor as you track your progress. Take advantage of online lessons that provide consistent and reliable training, available 24 hours a day, 7 days a week. Certif

General Knowledge Courses GEN105 Project Management for AV Online GEN105 Project Management for AV Online is designed to help you deliver more successful projects with less pain. You will get an overview of highlevel PM principles as well as useful tips. This course uses short, streaming video lectures from Brad Malone, PMP, with corresponding online tests and downloadable templates for project documentation. Certification Renewal Units CTS 10 CTSD 10 CTSI 10 Max 10 Who Should Take This Class

General Knowledge Courses GEN112 GEN113 CTS Prep CTS Prep can help ease your nerves and boost your confidence before you take the Certified Technology SpecialistTM CTS exam. Through this course, you will hone in on the specific areas where you need to focus your study time. Certification Renewal Units CTS 24 CTSD 24 CTSI 24 Max 24 Who Should Take This Class This course is a good fit for anyone who is preparing for the CTS exam and for current CTS holders who want to refresh their knowledge a

Core Knowledge Courses Zero in on your career path from installer to project manager to live events professional and so much more with indepth technical instruction.

Installer Track General Knowledge Quick Start to the AV Industry Online Essentials of AV Technology Online AV Math Online Project Management for AV Online CTS Prep Core Knowledge Installation Online Installation Technician Essentials Installation Technician Lead Installation Technician Webinars Continuing Education Project Management for AV Networked AV Systems Training at Trade Shows Roundtables Resources CTS Exam Guide AV Setup Guide for Events, Meetings, Conferences, and Classrooms InfoCom

Installer Track INS201 Installation Online INS201 Installation Online is an interactive course addressing advanced science and technology concepts for the AV installer. In addition, it contains more than 40 PDFs of stepbystep installation instructions. The program is designed to be easy and cost effective for you to learn at your own pace. The course outlines installation processes and procedures. Further onsite courses include INS212 Installation Technician and INS311 Lead Installation Technic

Installer Track INS212 Installation Technician INS212 Installation Technician is a handson, instructorled threeday course that will help you master the role of an AV installation technician. You will be prepared to properly cable, terminate and install your next system with higher quality and in less time, using industry best practices. This course will elevate your skills and understanding of the importance of adherance to best practices when performing AV installations. Certification Renewal

Installer Track INS311 Lead Installation Technician INS311 Lead Installation Technician is the second of two threeday classroom courses of core knowledge in the InfoComm University Installer Track. This course begins at the point before the system is powered up and ready for proper system setup techniques to ensure optimum quality of the audio, video and control systems being installed. Emphasis is placed on customer expectations and making sure the system is installed to specifications and bes

Designer Track General Knowledge Quick Start to the AV Industry Online Essentials of AV Technology Online AV Math Online Project Management for AV Online CTS Prep Core Knowledge Design Online AV Math for Design Online AV Design Level 1 Environment AV Design Level 2 Infrastructure AV Design Level 3 Applied Design CTSD Prep Continuing Education Networked AV Systems Lighting for Videoconference and Presentation Spaces Telepresence and Digital Visual Communication Training at Trade Shows Webinars

Designer Track DES201 Design Online DES201 Design Online introduces the core concepts of audiovisual systems design. This course will improve your working AV design vocabulary, your understanding of design factors as they relate to design choices, and teach you scientific concepts behind AV design considerations. Certification Renewal Units CTS 30 CTSD 30 CTSI 30 Max 30 Who Should Take This Class Anyone who creates or reads design packages including systems sales professionals, designers, eng

Designer Track NET212 Networked AV Systems Networked AV Systems is a blend of AV and IT technologies. This course discusses the approaches and needs for AV and IT personnel. At the conclusion of the course, you will have the background and vocabulary to discuss with your IT team why a piece of gear should or should not be on the network. Certification Renewal Units CTS 24 CTSD 24 CTSI 24 Max 24 Who Should Take This Class This course is designed for integrators, design consultants, IT and AV m

Designer Track AV Design One trip. Three courses. Nine days. Come for all three courses or choose the one that best fits your career goals including helping you prepare for the CTSD exam. No pushups required, but bring your stamina for these handson courses. 23 infocomm.org

Designer Track DES212 AV Design Level 1 Environment This course explores the physics that affect the planning and design of AV environments such as sound reinforcement, display and projection needs. Using measurement tools, calculations and industry best practices, you will expand your knowledge of the design process to create drawings, specifications and performance criteria. You will begin to create a portfolio documenting recommended design processes and sample documentation for reference wh

Designer Track DES213 AV Design Level 2 Infrastructure During this classroom course you will learn about how the buildings physical structure can dramatically affect your AV design. This course emphasizes working with other trades including HVAC, electrical, interior designer, lighting, IT and networking, and architects. You will learn critical considerations that will help you design better systems for your customers. Certification Renewal Units CTS 24 CTSD 24 CTSI 24 Max 24 Prerequisites It

Designer Track DES312 AV Design Level 3 Applied Design AV Design Level 3 is the capstone design course it is a comprehensive application of design best practices as they are taught in DES212 AV Design Level 1 Environment and DES213 AV Design Level 2 Infrastructure. Using a customer scenario, you will work on completing a project through conducting a needs analysis to a complete design package. This course blends instructor lecture and collaborative group work. Certification Renewal Units CTS 2

Designer Track DES314 DES315 CTSD Prep CTSD Prep is available as either a classroom or virtual classroom course. Using the CTSD exam content outline, you will refresh your knowledge of AV design process requirements. This course focuses on terminology, calculations, testtaking practice and study drills. Certification Renewal Units CTS 24 CTSD 24 CTSI 24 Max 24 Who Should Take This Class Anyone interested in taking the CTSD exam may take this course. Candidates should review the CTSD Candidat

Technology Manager Track General Knowledge Quick Start to the AV Industry Online Essentials of AV Technology Online AV Math Online Project Management for AV Online CTS Prep Core Knowledge Design Online Elements of AV Design Installation Online Networked AV Systems Continuing Education Project Management for AV Training at Trade Shows Webinars Roundtables Resources CTS Exam Guide AV Setup Guide for Events, Meetings, Conferences, and Classrooms InfoCommRecognized AV Technologist Test AV Design

Technology Manager Track DES210 Elements of AV Design This course explores the skill set needed to effectively communicate and collaborate with the AV designer involved with your project. Learn how to read AV design documentation, which questions to ask, how to communicate with the designer, how to evaluate the design elements and interpret design criteria, and how to implement collaboration techniques. Using measurement tools, calculations and industry best practices, expand your knowledge of

Project Manager Track General Knowledge Quick Start to the AV Industry Online Essentials of AV Technology Online AV Math Online Project Management for AV Online CTS Prep Core Knowledge Project Management for AV or Staging and Live Events Management Selling and Managing AV Projects Elements of AV Design Continuing Education Training at Trade Shows Webinars Roundtables Resources CTS Exam Guide Audiovisual Best Practices free assessment tool available Guide to the Project Management Body of Kn

Project Manager Track PMA211 Project Management for AV PMA211 Project Management for AV provides the practical knowledge and handson exercises needed to sell, plan, execute and complete an AV project successfully. The curriculum focuses on the project lifecycle phases, the corresponding project management processes, and critical knowledge areas of the Guide to the Project Management Body of Knowledge PMBOK Guide. Through utilization of AV case studies and scenarios, students will see how qualit

Project Manager Track PME311 Selling and Managing AV Projects Who Should Take This Class This course is designed for the president, vice president, director, principal, ownerlevel management who want to promote internationallyrecognized project management best practices for implementation in their companies. Please note The objectives of the course are best achieved through attendance of an entire team or multiple roles from a company so that the organization can experience the lessons together

SalesExecutive Track General Knowledge Quick Start to the AV Industry Online Essentials of AV Technology Online AV Math Online Project Management for AV Online CTS Prep Core Knowledge Design Online Elements of AV Design Installation Online Selling and Managing AV Projects Continuing Education Training at Trade Shows Webinars Roundtables Resources CTS Exam Guide AV Setup Guide for Events, Meetings, Conferences, and Classrooms InfoCommRecognized AV Technologist Test Audiovisual Best Practices f

IT Professional Track General Knowledge Quick Start to the AV Industry Online Essentials of AV for the IT Pro CTS Prep The best of Inf oCo customized to th mm courses e IT perspectiv e Core Knowledge Elements of Design for the IT Professional Networked AV Systems More courses being created now Continuing Education Training at Trade Shows Webinars Resources CTS Exam Guide AV Design Reference Manual Audiovisual Systems Project Documentation Sample visit in Progress ... Still on mm.orgeducati

Live Events Professional Track General Knowlege Quick Start to the AV Industry Online Essentials of AV Technology Online AV Math Online Project Management for AV Online CTS Prep Core Knowledge Event Setup for AV Techs Online Staging and Live Events Management Continuing Education Training at Trade Shows Webinars Live Events Roadshows Roundtables Resources CTS Exam Guide AV Setup Guide for Events, Meetings, Conferences, and Classrooms InfoCommRecognized AV Technologist Test Live Event White Pa

Live Events Professional Track EVS101 Event Setup for AV Techs Online EVS101 Event Setup for AV Techs Online is the online version of InfoComms AV Setup Guide for Events, Meetings, Conferences, and Classrooms book. This course offers logical, easy to understand stepbystep procedures for new employees. In addition, the course tests comprehension of the material, incorporates video demonstrations on pipe and drape installation and folding screen setup, and provides a downloadable reference. You w

Live Events Professional Track EVS212 EVS213 Staging and Live Events Management This updated version of EVS212 equips live event professionals with fieldtested project management tools. The ability to manage show departments, your client and the venue is a learned skill. Examine the diverse parts of staging an event and learn how they work together as a whole. Gain project management skills that will aid you in dealing with the challenges that accompany all live events and practice these skill

Continuing Education Courses You already know how quickly the AV industry is evolving. These continuing education opportunities will keep you current and competitive.

Continuing Education Emerging AV technology. Evolving business models. Converging with IT. The pulse of the industry beats fast. You need help to keep up and stay competitive. Relax, you are in the right place. These continuing education opportunities will support your career and business growth. Whether you learn best in a classroom with instructors or at 2 a.m. on your couch, you can create a customized, convenient plan for your continuing education. Trade Shows Around the World Find the bes

Continuing Education Here are previews of some of those shows The time spent at InfoComm provided me with more information and excitement than I could have ever have imagined. I was able to pass my CTS exam and find a number of solutions to projects I am working on that I never would have found without InfoComm. Chris Roysden, CTS National Instruments Corporation InfoComm 2012 Conference June 9 15 Exhibits June 13 15 Experience the newest technologies, learn from industry experts and net

Continuing Education InfoComm China My feet hurt, my legs ache, I am tired, but also I am really upset that it is the final day as I would have liked to stay exhibiting at ISE 2011 forever that is the amount of business that we are generating An absolutely outstanding show. Roy Jones Vu Telepresence 11 13 April 2012 InfoComm China 2011 was the biggest InfoComm event ever staged in Asia, and visitor attendance was also at its highest ever, up 16 from 2010. InfoComm China 2012 returns to Beijin

Continuing Education You belong in the AV community. Join InfoComm International for education and certification discounts and make sure your voice is at the table when decisions are made. Webinars Tune in for webinars, many of them free. In just one hour, you can learn something new to apply onthejob, even boost your career. From webinars targeted to specific regions of the world, to thoughtprovoking industry changes, to moneymaking tips, youll find something that was created just for you. i

Continuing Education Feeling the Freedom of Performance Standards Adopt freedom and go worryfree when your team uses InfoComm Internationals ANSI approved performance standards. Find out how these standards allow your team to focus on the creativity in their system designs without constantly reengineering their projects. Raise the Bar With Standards Everyone knows that standards boost business. InfoComm Internationals standards are created by subject matter experts to improve service quality,

Publications Set a New Standard With These Pubs Make sure your company has a copy of the AV industrys performance standards ANSIINFOCOMM 3M2011 Projected Image System Contrast Ratio If you do not already have your copy of InfoComm Internationals ANSI INFOCOMM 3M2011 Projected Image System Contrast Ratio, its time to get yours. This standard replaces the traditional 101 contrast ratio, considers distinct viewing needs and so much more. Dig into the technical details so that you can wow your e

Publications Quiz Me Which of the following is the most likely source of an AV system failure or problem a. Cableconnector failure b. Amplifier failure c. Projector failure d. Computer source failure Check your answers on page 47. Ready for the next challenge Visit infocomm.orgonlineassessments or call 1.800.659.7469 to enroll in your next course. CTS Certified Technology Specialist Exam Guide Exclusively from McGrawHill and InfoComm International, this book is the first comprehensive CTS stud

Publications Quiz Me The quality of a file can suffer if . a. too much data is removed b. the data is shrunk too much c. the format is faulty d. too much data is added AV Installation Handbook, Second Edition THE reference for all AV installation technicians AV Installation Handbook The Best Practices for Quality Audiovisual Systems, Second Edition is an easytouse notebook with stepbystep procedures for proper installation techniques and color photos illustrating industry best practices. This

InfoComm Faculty Emeritus Level Jack Culp, CTS Bill Cuttle Fred Dixon, CTS Dee Friesenborg Terry Friesenborg, CTS, InfoComm International M.K. Milliken, Jr. Toby Payne, CTS, Home Automation Systems, Inc. Denny Pett Luke Rawls, CTS, Meridian America, Inc. Joel Rollins, CTSR, Everett Hall and Associates Bob Singleton Norval Smith, CTS Irv Stasick Harald Thiel, CTS, Hidden Bench Vineyards Winery Mike Weems, CTS, MCP, AMX Duffy Wilbert, CTS, CAE, InfoComm International University Level Nelson Baum

InfoComm Faculty John Lopinto, Communication Specialties, Inc. Peter Low, AMX Barry Luz, Bosch Security Systems, Inc. Candor Ma, Extron Shanghai Peter Maag, Haivision Network Video Greg Maderic, Control Interaction LLC Bill Magod, Michael Andrews Audio Visual Services, Inc. Christopher Maione, CTSD, CMS Innovative Consultants Mark Mayfield, AV Technology, NewBay Media, LLC John McMahon, Meyer Sound David McNell, CTSD, RTKL Derek Meares, CTSD, Thorburn Associates, Inc. Andrew Milne, Tidebreak, In

Course Index Onsite and Virtual Courses by Topic AVIT NET212 Networked AV Systems Page Onsite and Virtual Courses by Topic continued INSTALLATION Page INS211 Installation Technician Essentials International Locations Only INS211PO Curso Tcnico Instalaes Audiovisuais 17 18 19 CERTIFICATION PREPARATION GEN112 GEN113 CTS Prep GEN113DEU InfoComm Virtueller Studienplatz CTS Prep Kurs 14 INS211SP Curso Tcnico de Instalaciones AV INS212 Installation Technician INS311 Lead Installation Tech

CTS Means Business 60 percent of independent design consultants require the CTS in job specifications. 80 percent of architects recognize the CTS credential. Save 15 percent or more on liability insurance when you employ a CTS professional. Get Your Employees Certified

11242 Waples Mill Road, Suite 200, Fairfax, VA 22030 2012 InfoComm International REGISTER Phone 1.800.659.7469 1.703.273.7200 or your regional office inside front cover Website infocomm.orgcatalog Use promo code EE0001 to register for courses and you will automatically be entered to win a 50 gift card. re explo r to code and othe g. is alo can th , videos S is cat th es quizz ghts from i highl EA961211 infocomm.orgcatalog

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